1. Website publisher
- Brand
- CHILLVIA
- Websites
- chillvia.fr and getchillvia.com
- Publisher
- JOLIA
- Legal form
- French single-member simplified joint-stock company — SASU
- Share capital
- €100.00
- Registered office
- 147 Ter Boulevard de Strasbourg, 94130 Nogent-sur-Marne, France
- Registration
- Créteil Trade and Companies Register, number 983 131 335
- support@chillvia.fr
- Publication director
- JOLIA’s legal representative.
2. Hosting provider
The CHILLVIA websites are hosted on Shopify by Shopify International Limited.
- Hosting provider
- Shopify International Limited
- Registration number
- 560279
- Registered office
-
2nd Floor, Victoria Buildings
1–2 Haddington Road
Dublin 4, D04 XN32
Ireland
3. Website access
JOLIA makes reasonable efforts to keep the CHILLVIA websites accessible. Access may however be interrupted temporarily for maintenance, updates, technical incidents, hosting issues, security reasons or events outside JOLIA’s control.
JOLIA may modify, suspend or remove part of the websites at any time in order to improve the store, correct errors, update product information or comply with legal requirements.
4. Intellectual property
The CHILLVIA name, logo, visual identity, website structure, product pages, photographs, videos, illustrations, texts, graphics, packaging designs and all other content displayed on the websites are protected by intellectual-property rights.
Any reproduction, representation, extraction, distribution, adaptation, translation or use of the website content without prior written authorisation from JOLIA is prohibited, except where allowed by applicable law.
5. Trademarks and domain names
CHILLVIA is used as a commercial brand operated by JOLIA. The domain names chillvia.fr and getchillvia.com are used for the operation and promotion of the CHILLVIA store.
Any unauthorised use of the CHILLVIA name, logo or confusingly similar signs may infringe JOLIA’s rights or the rights of their respective holders.
6. Product information
CHILLVIA Patch is presented as a comfort product designed to provide a refreshing sensation during hot days, travel, office days, sport or family outings.
CHILLVIA Patch is not a medical device. It is not intended to diagnose, prevent, treat or relieve fever, heatstroke, illness or any medical symptom. It does not replace medical advice.
The product is for external use only. The Kids version must be used under adult supervision.
7. External links
The websites may contain links to third-party websites or services, including payment providers, carriers, order-tracking platforms or social networks.
JOLIA does not control all third-party websites and cannot be held responsible for their content, availability, security, privacy practices or terms of use.
8. Personal data
Information about the collection and processing of personal data is provided in the Privacy policy.
For any privacy-related request, customers may contact: support@chillvia.fr.
9. Consumer terms
The terms applicable to purchases, payments, deliveries, returns, withdrawals and warranties are available in the Terms & conditions.
10. Governing law
This legal notice is governed by French law, without prejudice to any mandatory consumer-protection rules applicable in the customer’s country of residence.
11. Contact
CHILLVIA customer support
Operated by JOLIA
147 Ter Boulevard de Strasbourg
94130 Nogent-sur-Marne, France
support@chillvia.fr